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MyMedicare is a voluntary patient registration model that aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams. The Australian Government has introduced MyMedicare as part of an ongoing commitment to strengthening Medicare for all Australians.
Seeing your GP regularly and formalising the relationship you have with your GP and practice through MyMedicare can lead to better health outcomes.
Registering with MyMedicare will tell your general practice that you see them as your regular care team and this will help them to provide you with better care. You’ll be able to access longer telephone telehealth consultations with any GP at your registered practice and they will receive funding from the Australian Government to deliver the care you need.
MyMedicare is open to Australians with a Medicare card or a Department of Veterans’ Affairs (DVA) Veteran Card and is voluntary.
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MyMedicare is a free and voluntary registration system open to Australians with a Medicare card or a DVA Veteran Card who regularly attend a registered practice.
You’re eligible to register if you’ve had 2 or more face-to-face appointments at your regular practice in the past 24 months or one face-to-face visit for practices in remote locations.
People who are facing hardship will be exempt from all eligibility requirements. This includes people experiencing domestic and family violence and homelessness.
Parents/guardians and children can be registered at the same practice, if either is eligible and registered. A parent/guardian must register a child under 14 years and provide consent on their behalf and this registration will need to be completed at the practice. Young people aged 14 to 17 years can register and provide consent without a parent/guardian.
From 1 October 2023, patients can register with their regular general practice and select their preferred GP in MyMedicare.
Patients can register with:
• an accredited general practice;
• an Aboriginal Community Controlled Health Service;
• an Aboriginal Medical Service; and
• a nurse practitioner-led practice with a GP.
• Other non-traditional practice (who meet the healthcare provider registration and eligibility criteria).
Your chosen practice must be registered in MyMedicare before you can commence your own patient registration.
There are a number of ways you can register with your chosen practice in MyMedicare:
• Start the registration process in your Medicare Online Account or Express Plus Medicare mobile app. Practice staff will then accept the registration in the MyMedicare system.
• Your practice may start the registration in MyMedicare or you can ask them to do this. This will trigger a registration in your Medicare Online Account or Express Plus Medicare mobile app, which you can then complete.
• Fill out a registration form at your practice. By signing the form, you are giving your consent to participate in MyMedicare with that practice. Practice staff will then complete the registration in the MyMedicare system.
A registration in MyMedicare is only successful when both the patient and practice have provided consent to formalise their relationship through one of the processes noted above.
If you hold both a DVA Veteran Card and a Medicare card, you can register with either. Patients can only register with one practice at any one time. Your registration will apply to any relevant Medicare and/or DVA-funded service, regardless of which card has been used to register.
If you choose to register in MyMedicare with a DVA Veteran Card, you will need to complete a registration form in your chosen practice. Registration via Medicare online services can only be completed using a Medicare card.
If you live in a Residential Aged Care Home, you’ll be able to register for MyMedicare by completing a registration form provided by your GP or online through the Medicare Online Account. You won’t need to physically attend a practice for the purpose of completing your registration.
Residents of Residential Aged Care Homes will benefit from registering in MyMedicare, with new incentives being introduced in 2024 to support more regular proactive visits and care planning from GPs and practices.
If a person is incapable of providing consent to register in MyMedicare, a responsible person can provide consent and register on their behalf. This can be the parent or guardian of a minor, a person who holds power of attorney or a guardianship order, or the next of kin.
If you believe someone in your care will benefit from registering in MyMedicare, talk to their GP or, for people in residential aged care homes, their residential aged care provider.
No, registration in MyMedicare is voluntary for patients, GPs and practices. Your regular practice may be registered for MyMedicare, however it is up to you to decide if you want to register as their patient.
A registration in MyMedicare is only confirmed when both the patient and practice have provided consent to formalise their relationship through one of the registration processes outlined under How do I register for MyMedicare?
No, it is free to register in MyMedicare.
If you meet the eligibility criteria, you can register in MyMedicare from 1 October 2023. Your regular practice must be registered in MyMedicare to accept your registration.
If your regular practice is not registered in MyMedicare, we recommend you talk with your GP or practice about whether the benefits provided through registration will support your health care needs.
You will register with your regular practice. From there, you can select your preferred GP.
Yes, you can change or update your preferred GP or regular practice. Once you have registered with your regular general practice and preferred GP in MyMedicare, you are able to change or update your registration:
If you would like to change your preferred GP at your registered practice, practice staff can link you to your newly preferred GP with your consent.
If your preferred GP moves to a new practice, you can change your registration details to follow them, as long as the practice is registered with MyMedicare. You will not need to meet minimum visit eligibility requirements at the new practice as your existing relationship with your GP will be recognised.
If you would like to move to a different practice, you can register once you meet the minimum visit eligibility requirements. Your new practice must also be registered in MyMedicare.
No. Registering with MyMedicare does not restrict your access to other MBS or DVA equivalent services from other healthcare providers including other GPs and practices. You will only be able to access benefits provided through MyMedicare at your registered practice.
The personal information you provide when registering in MyMedicare can be kept secure and your privacy will be maintained.
The MyMedicare Privacy Notice explains how Australian Government agencies will manage personal information consistent with the Privacy Act and how information about MyMedicare program participants will be collected, used and disclosed. Read the MyMedicare Privacy Notice at health.gov.au/mymedicare-privacy.
The personal information you provide when registering in MyMedicare can be kept secure and your privacy will be maintained.
MyMedicare is only a registration system that records your details and the details of your regular general practice and primary care team. It does not store any of your clinical health information.
Talk to your regular general practice or GP about registering in MyMedicare, or find out more at health.gov.au/mymedicare
